Tender Details

Country: Ireland
Summary: Ict Support Services
IET Ref No: 128927511
Deadline: 04 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 4000000
Notice Type: Tender
Document Ref. No.: 707136-2025
Purchaser's Detail:
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Description:
QI is issuing this Request for Tender (RFT) to appoint a single supplier for ICT Support Services. The selected contractor will ensure high-performing, highly available, and responsive ICT services with minimal downtime, supporting QQI-s operational and data security needs across its existing technology landscape. Tenderers must demonstrate a proven track record in delivering ICT support and maintenance to organisations of comparable scale, including public sector bodies, and for the technologies outlined in this tender. Estimated expenditure under the proposed contract is approximately €4 million (excluding VAT) over the contract term and any potential extensions. This figure is indicative only and based on current and projected service usage. The scope includes support for QQI-s application services, infrastructure, CRM, web presence, database administration, and desktop support. The contractor will collaborate with QQI-s development team but will not be responsible for core application development. Remote support is permitted, and both Irish and international companies may tender. No minimum turnover is required, though insurance must be in place at contract signing. Evaluation will consider both organisational and personnel qualifications, with relevant public sector experience advantageous. QQI operates a dedicated support team and employs various monitoring and ITSM tools. The successful bidder will be granted access to existing systems and may propose integration solut...
Documents:

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Ict Support Services - Ireland Tender

The QUALITY AND QUALIFICATIONS IRELAND (QQI), a Government sector organization in Ireland, has announced a new tender for Ict Support Services. This tender is published on IrelandTenders under IET Ref No: 128927511 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-04.

The estimated tender value is EUR 4000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.