Provision of a Case Management System and Reporting Solution Tender
Notice for Provision of a Case Management System and Reporting Solution for Fiosrú in Ireland. The reference ID of the tender is 139503236 and it is closing on 29 May 2026.
Tender Details
- Country: Ireland
- Summary: Provision of a Case Management System and Reporting Solution for Fiosrú
- IET Ref No: 139503236
- Deadline: 29 May 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 253622-2026
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- Description:
- Provision of a Case Management System and Reporting Solution for Fiosrú
Fiosrú requires a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner as well as promoting confidence in the process for resolving complaints and in investigations. The procurement of a new CMS is a foundational part of Fiosrú-s Digital Roadmap whereby it is intended that digital and data systems will be used to drive secure, efficient and innovative delivery with the goal of being digital by default. The CMS will serve as the main platform for the Complaints and Investigations Directorate which currently comprises of circa 100 staff. However, other business units which form part of the Administration Directorate such as the Statutory Review Unit, the Legal Services Unit and the Data Protection Unit will also access and use the CMS and will require separate and distinct workflows. Fiosrú has adopted a hybrid working model with the majority of staff based in Dublin with offices also in Cork and Longford. Investigative staff, due to the nature of their work, frequently work in the field conducting enquiries.
Doc Title: Provision of a Case Management System and Reporting Solution for Fiosrú
Contract Type: services - Documents:
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CLICK HERE TO LOGINProvision of a Case Management System and Reporting Solution for Fiosrú - Ireland Tender
The FIOSRÚ - OFFICE OF THE POLICE OMBUDSMAN, a Government sector organization in Ireland, has announced a new tender for Provision of a Case Management System and Reporting Solution for Fiosrú. This tender is published on IrelandTenders under IET Ref No: 139503236 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-05-29.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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